The closer you look, the better it gets.
Prowler Proof welcomes warranty claims because they give us a chance to improve our products and the relationship with our customers.
We invite you to have a really good look at our warranty – it’s full of pleasant surprises…
You get a brand new product
The Prowler Proof warranty is Australia’s only replacement warranty. Instead of a repair job, you will get a brand new product.
Claiming is easy
It’s easy to claim. Use the online claim form and we’ll respond by the next business day, if not before. Or contact the dealer who installed your Prowler Proof product.
You don't have to do a thing
The moment your Prowler Proof product leaves our factory, you’re covered by the warranty. You don’t even need to keep your receipt – all products have a serial number that we can track in our system.
Clean at your leisure
Prowler Proof products are made to last. We expect you to look after your Prowler Proof product like you would any other major investment, but we have no rigorous cleaning schedules laid out.
Prowler Proof look for equal partners when we source suppliers of accessories like locks, handles, hinges, rollers, door closers, etc. This means that you can rely on the quality of the products as well as the individual warranties that cover these accessories.
Warranty card (158 KB)
Care & maintenance guide (164 KB)
Warranty brochure (766 KB)